Policy
Community Guidelines
Policy overview
- Effective date
- July 12, 2026
- Last updated
- July 12, 2026
- Contact
- support@joinvintra.com
Keep communication in Vintra
Use Vintra messages for questions, offers, pickup coordination, and issue resolution so support can review context if needed.
Be accurate
Listings, prices, availability, condition, and fulfillment details should be honest and current.
Respect boundaries
Do not harass, threaten, pressure, discriminate against, or share unnecessary personal information about another user.
Avoid off-platform risk
Do not request off-platform payment, fee avoidance, or transaction handling that removes support visibility.
Report problems
Report prohibited items, suspicious activity, unsafe pickup requests, or policy violations.